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Answers

The questions contractors actually ask

Real answers about websites, Google rankings, leads, and hiring a marketing agency — the straight answer first, then the detail. If a question isn’t here, ask us directly.

Websites & Cost

4 answers

How much does a contractor website cost in Canada?

A contractor website in Canada typically runs $2,000–$8,000 for a custom build, or $50–$300/month on a template platform. But price is the wrong question — a $6,000 site that never ranks or converts costs more than a $12,000 site that books jobs every week. Judge the build by leads produced, not the invoice.

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Do contractors really need a website in 2026?

Yes. Even with a busy referral pipeline, 70%+ of homeowners search a contractor's name before calling, and a missing or weak site kills the lead. Your website is where Google, ChatGPT, and referred prospects verify you're real, licensed, and worth $40,000 of trust. A Facebook page alone can't rank in Google's map pack or answer AI search.

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Why isn't my contractor website getting any leads?

The three usual causes: nobody can find it (no local SEO or Google Business Profile), it loads slowly or looks dated so visitors bounce, or there's no clear path to contact you. A site with traffic but no leads has a conversion problem; a site with no traffic has a visibility problem. Diagnose which one first.

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What should a contractor website include to win more jobs?

A job-winning contractor site needs six things: a clear headline stating what you do and where, real project photos (not stock), visible phone number and a short quote form, per-service pages, genuine reviews, and local SEO signals (city pages, Google Business Profile link, LocalBusiness schema). Everything else is decoration.

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Google & Local Visibility

4 answers

Why isn't my contracting business showing up on Google Maps?

Almost always one of three reasons: you don't have a verified Google Business Profile, your profile is incomplete (missing categories, services, service area, or photos), or your name/address/phone is inconsistent across the web so Google doesn't trust the listing. Verify the profile, complete every field, and fix NAP consistency — in that order.

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How do contractors rank higher in the Google map pack?

The map pack is driven by three levers: relevance (a complete Google Business Profile with the right categories and keyword-loaded services), prominence (steady, recent Google reviews and consistent citations across directories), and proximity (your service-area settings). Contractors who win the pack complete every profile field, earn reviews weekly, and keep their NAP identical everywhere.

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How do I get more Google reviews for my contracting business?

Ask every satisfied client at the moment the job is done, and make it one tap: text them your Google review link the same day you collect final payment. Contractors who systematize the ask — a saved text template plus a short link — routinely go from a handful of reviews to dozens in a quarter. Never buy or fake reviews; Google filters and penalizes them.

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How do I set up a Google Business Profile for a contractor?

Create the profile at google.com/business, choose the correct primary category (e.g. General Contractor, Kitchen Remodeler), and if you have no storefront set a service area instead of an address. Then complete every field — services with keyword descriptions, hours, photos — and verify. A half-finished profile won't rank; a complete, verified one is the single highest-ROI local SEO move a contractor can make.

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Leads & Marketing

6 answers

How do contractors get leads from Google?

Contractors get Google leads through three channels: the map pack (a complete Google Business Profile plus reviews), organic search (a fast website with per-service and per-city pages), and paid search or Local Services Ads for immediate volume. The durable strategy is to own the map pack and organic first, then use ads to top up — not to rent all your leads forever.

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What's the best way to get kitchen remodeling leads?

For high-ticket kitchen work, the best lead sources are Google (map pack + organic for 'kitchen remodeler [city]'), a portfolio-led website with real before/afters, and referral re-engagement. Because one kitchen is worth $30k–$80k, you can profitably invest far more per lead than most contractors dare — the constraint is close rate, not lead volume.

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Do Google Ads work for contractors?

Yes, when the math and tracking are right — but they waste money fast without them. Google Ads and Local Services Ads deliver immediate high-intent leads, but only pay off if you know your cost-per-closed-job ceiling, track conversions properly, and send clicks to a page built to convert. Most contractors 'try ads,' send traffic to a weak homepage, and conclude ads don't work.

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Why aren't my contractor leads closing?

Usually it's speed, qualification, or fit. Leads go cold if you don't respond within minutes, if they were never qualified (wrong budget, wrong project, not the decision-maker), or if your follow-up stops after one call. A 30–48% close rate on qualified booked calls is normal; if you're far below that, the problem is lead quality and follow-up, not your pitch.

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How much should a contractor spend on marketing?

A common benchmark is 5–10% of revenue for a stable business and 10–15% when actively growing. But percentage-of-revenue is a blunt tool — the sharper rule is to spend up to your cost-per-closed-job ceiling: average project value × gross margin × ~15%. As long as a marketing dollar returns more than a dollar in profit, you're spending too little, not too much.

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What is pay-per-lead (performance-based) marketing for contractors?

Performance-based marketing means you pay for results — leads, booked calls, or closed revenue — instead of a flat retainer whether or not it works. It shifts the risk to the agency: they only earn when you do. The trade-off to check is how 'a result' is defined. Paying per raw lead can reward volume over quality; paying on closed revenue aligns everyone on jobs won.

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Hiring an Agency

2 answers

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